Privacy Policy

A-Z Roofing LLC ("A-Z Roofing," "we," "us," or "our") operates the website a-zroofing.net (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

Information We Collect

Information you provide to us

When you fill out the contact form on our Site, request an estimate, or call us, you may provide:

• Your first and last name
• Your email address
• Your phone number
• Your town, city, or address
• Any details you include in your message, such as a description of your roofing project

Information collected automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies, including:

• Your IP address and approximate location
• Browser type, device type, and operating system
• Pages you visit on the Site and how you arrived at the Site (for example, through a search engine or an online advertisement)
• Whether you clicked a phone number link or submitted a form on the Site

Cookies, Advertising, and Analytics

We use Google advertising and measurement services, including Google Ads conversion tracking, to understand how visitors reach the Site and whether our online advertising is effective. These services use cookies and similar technologies to measure actions such as clicking a phone number on the Site or submitting a contact form after clicking one of our ads.

Google may collect and process data about your visit as described in its own privacy documentation. You can learn more about how Google uses data at policies.google.com/technologies/partner-sites.

You can control or limit cookies in the following ways:

• Adjust your browser settings to refuse or delete cookies
• Opt out of personalized Google advertising at adssettings.google.com
• Learn about opting out of interest-based advertising generally at optout.aboutads.info

Disabling cookies may not affect your ability to browse the Site, but some measurement features will not function.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for roofing and related services
• Schedule inspections, estimates, and service appointments
• Communicate with you about your project
• Measure the performance of our website and advertising
• Maintain the security and proper operation of the Site
• Comply with legal obligations

How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers. We use trusted third-party services to operate the Site and our business, including website hosting and form processing (Netlify) and advertising and measurement (Google). These providers process information on our behalf to deliver their services.
• Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or to protect our rights, property, or safety or those of others.
• Business transfers. If A-Z Roofing LLC is involved in a merger, sale, or transfer of business assets, customer information may be transferred as part of that transaction.

Data Retention

We keep contact form submissions and customer communications for as long as needed to respond to your inquiry, provide services, maintain business records, and meet legal requirements. If you would like information about you deleted, contact us using the details below and we will honor your request unless we are required to retain the information by law.

Your Choices and Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Request that we correct or update your information
• Request that we delete your information
• Opt out of future marketing communications

To make any of these requests, use the contact information at the bottom of this page. We will respond within a reasonable timeframe.

Data Security

The Site is served over an encrypted HTTPS connection. We take reasonable measures to protect the information you provide, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is intended for homeowners and businesses seeking roofing services. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us personal information, contact us and we will delete it.

Links to Other Websites

The Site may contain links to third-party websites, such as financing providers or review platforms. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after changes are posted means you accept the updated policy.

How to Contact Us

If you have questions about this Privacy Policy or about your personal information, reach us any of these ways: